FREE SHIPPING ON ORDERS OVER 35€
FREE SHIPPING ON ORDERS OVER 35€

Refund Policy

By buying to us you are accepting all the following conditions:

 

Refund Policy:

  1. You have 5 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 5 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!

 

  1. You will NOT be able to opt for any refund or replacement if the reason is that that you have made a mistake in choosing the variant of the product.
  1. If the transport company returns the garment for a failed reception we will return the money as soon as we receive the garment. If we not recive the garment,you will NOT be able to opt for any refund or replacement 
  1. You will NOT be able to opt for any refund or replacement if the reason is that you no longer want an item.

 

  1. You will NOT be able to opt for any refund or replacement if the reason is that you made an error in choosing the size of the garment or the number of garments.This also includes the conversion of sizes. [In case the order comes from Europe, we have to do a size conversion since our factories are in Asia and there the carvings are smaller, the difference is two sizes to be exact. This means that, for example, a European M is equivalent to an Asian XL.]

 

  1. Buyer pays return shipping fee in all situations except if the product is faulty.

 

  1. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return.

 

  1. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included. OR, you may choose to have a replacement.